Shipping Policy

Welcome to VENDOR. We are committed to delivering your orders safely, securely, and on time. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.

📦 Order Processing

At VENDOR, every order is carefully verified and processed before shipment.

• Orders are usually processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends, public holidays, or during special promotional events may require additional processing time.
• Customers will receive an order confirmation message/email once the order is successfully placed.
• After dispatch, tracking details will be shared through email, SMS, or WhatsApp.

🚚 Shipping Coverage

We proudly provide shipping services across India through trusted courier and logistics partners.

Our delivery network covers:

✅ Metro Cities
✅ Tier-1 & Tier-2 Cities
✅ Small Towns & Rural Areas
✅ Remote Serviceable Locations

Delivery availability may vary depending on the courier partner’s service network.

⏱ Estimated Delivery Time

Delivery timelines may vary based on the customer’s location and courier operations.

Please note that delivery timelines are estimates and may occasionally be affected by factors beyond our control.

💰 Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Promotional offers may include Free Shipping on selected products or order values.
• Additional charges may apply for remote or special service locations.

📍 Order Tracking

Once your order is shipped, you will receive tracking information through:

📧 Email Notification
📱 WhatsApp Update
📲 SMS Notification

Customers can track their shipment status using the tracking number provided by our courier partner.

🚫 Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occur due to:

• Natural disasters
• Extreme weather conditions
• Public holidays
• Government restrictions
• Transportation disruptions
• High seasonal demand
• Courier partner operational issues

In such situations, we appreciate your patience and understanding.

❌ Failed Delivery Attempts

If the courier partner is unable to deliver the package due to:

• Incorrect shipping address
• Incomplete address details
• Customer unavailable at delivery location
• Invalid contact number

The package may be returned to us. Additional shipping charges may apply for re-dispatching the order.

📦 Damaged or Tampered Packages

Customers are advised to inspect the package carefully at the time of delivery.

If you notice:

• Damaged packaging
• Opened package
• Missing items
• Wrong product received

Please contact our support team immediately with photographs and order details for prompt assistance.

🔄 Multiple Shipments

For orders containing multiple products, items may be shipped separately depending on stock availability, warehouse location, or logistics requirements.

In such cases, customers may receive multiple tracking numbers.

🌍 International Shipping

Currently, VENDOR primarily serves customers within India. International shipping availability, if offered, will be clearly mentioned during checkout.

International customers may be responsible for any customs duties, taxes, or import charges imposed by their country.

📞 Customer Support

For any shipping-related questions, tracking assistance, or delivery concerns, please contact us:

VENDOR

🌐 Website: www.vendorshop.online

📧 Email: Support@vendorshop.online

📱 WhatsApp Support (24×7): 088-607-49283

We are dedicated to providing a smooth and reliable shopping experience for all our customers.

Thank you for choosing VENDOR. We appreciate your trust and look forward to serving you. 🙏📦🚚