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GST Invoice Policy

At VENDOR, customers with registered businesses can purchase eligible products for their business requirements and receive a GST Invoice to facilitate compliance with applicable GST regulations and input tax credit claims, subject to eligibility and applicable laws.

📌 Business Purchases

Users with registered businesses may purchase products available on the VENDOR platform for their legitimate business requirements.

However, all purchases made through the platform are intended solely for end consumption. Products purchased from VENDOR must not be used for:

  • Commercial resale
  • Further distribution
  • Promotional giveaways
  • Wholesale trading
  • Unauthorized commercial activities

VENDOR reserves the right to cancel orders found to be in violation of these conditions.

🧾 GST Invoice Facility

For eligible products, customers can provide their GST details during the checkout process and receive a GST Invoice.

The GST Invoice may include the following details:

✅ GSTIN (Goods and Services Tax Identification Number) provided by the customer.

✅ Registered Business Name provided by the customer.

✅ Billing details as per GST regulations.

✅ Product details, tax breakup, and applicable GST amounts.

✅ Eligibility for GST Invoice

Please note that GST Invoice is available only on selected products sold by participating sellers.

Eligible products will display a “GST Invoice Available” label or indication on the product page.

If a product does not display this option, GST Invoice may not be available for that product.

❌ Products Not Eligible for GST Invoice

GST Invoice may not be available under the following circumstances:

  • Orders containing value-added protection plans or service packages.
  • Orders purchased under exchange offers.
  • Products marked as non-eligible by participating sellers.
  • Products or services where GST Invoice facility is restricted by applicable regulations.

Eligibility may change from time to time without prior notice.

📝 Customer Responsibility

Customers are solely responsible for ensuring that all GST-related information entered during checkout is accurate and complete.

The following information must be entered correctly:

  • Valid GSTIN
  • Registered Business Name
  • Registered Business Address
  • State corresponding to GST registration

The GST Invoice will be generated exactly based on the information provided by the customer.

⚠️ No Invoice Modification

Once an order has been successfully placed and the GST Invoice has been generated:

  • GST details cannot be modified.
  • Business name cannot be changed.
  • GSTIN cannot be revised.
  • Billing information cannot be altered.

VENDOR and participating sellers shall not be responsible for errors resulting from incorrect information provided by the customer.

🚫 Incorrect GST Details

If invalid, incorrect, incomplete, or mismatched GST information is provided during order placement:

  • The order may be automatically cancelled.
  • GST Invoice may not be generated.
  • Input Tax Credit (ITC) claims may be rejected by tax authorities.

Customers are advised to verify all GST details carefully before placing an order.

📍 Billing Address & Delivery Address

For GST Invoice eligibility:

  • The billing address and delivery address should preferably be the same.
  • The GSTIN provided should belong to the same state as the delivery address.

Please note that GST authorities may deny Input Tax Credit (ITC) if there is a mismatch between:

  • GST registration state
  • Delivery location state
  • Billing information

Customers are responsible for ensuring compliance with applicable GST laws.

💰 Input Tax Credit (ITC)

GST Invoice issued by VENDOR may be used by eligible businesses to claim Input Tax Credit (ITC), subject to:

  • GST Act provisions
  • GST Rules
  • Government regulations
  • Eligibility determined by tax authorities

VENDOR does not guarantee the availability, approval, or successful claim of any Input Tax Credit.

The approval of ITC remains solely subject to applicable GST laws and decisions of the relevant tax authorities.

📧 GST Invoice Delivery

The GST Invoice will generally be provided in digital format.

Customers may receive the invoice through:

  • Registered Email Address
  • Customer Account Dashboard
  • Order History Section
  • Downloadable Invoice Link (where available)

Customers are advised to retain a copy of the GST Invoice for tax and accounting purposes.

❓ Frequently Asked Questions (FAQs)

Q1. What is the GST Invoice option?

GST Invoice is a facility available on eligible products that allows registered businesses to provide GST details during checkout and receive a GST-compliant tax invoice.

Q2. Where can I download my GST Invoice?

GST Invoices can generally be accessed through:

  • Registered Email Address
  • Customer Account Dashboard
  • Order History Section after successful delivery

Q3. Can I edit GST details after placing an order?

No. Once an order has been placed, GST details cannot be edited or modified.

If incorrect details were entered, customers may need to cancel the order (if eligible) and place a new order with the correct information.

Q4. Is GST Invoice available on all products?

No. GST Invoice is available only on selected products offered by participating sellers and clearly marked as eligible for GST Invoice.

Q5. What GST details should I enter?

Customers should ensure that:

  • GSTIN is valid and active.
  • GSTIN belongs to the same state as the delivery address.
  • Business name matches GST registration records exactly.

Q6. What happens if incorrect GST details are entered?

Incorrect GST information may result in:

  • Order cancellation
  • GST Invoice rejection
  • Ineligibility for Input Tax Credit

Q7. Why is GST Invoice not available for my eligible product?

GST Invoice may not be available if the order includes:

  • Protection plans
  • Service packages
  • Exchange offers
  • Other non-eligible add-on services

Q8. Can I get my invoice modified later?

No. Once generated, invoices cannot be modified, corrected, or reissued with revised GST information.

Q9. Do I need to enter GST details every time I place an order?

Yes. GST details may need to be entered during each eligible purchase to ensure GST Invoice generation.

📞 Contact Us

For GST Invoice-related assistance, please contact:

VENDOR

🌐 Website: www.vendorshop.online

📧 Email: Support@vendorshop.online

📱 Customer Care (24×7 WhatsApp Support): 💬 088-607-49283

⚖️ Important Notice

VENDOR is not responsible for any GST compliance issues, tax liabilities, invoice rejections, or Input Tax Credit claim denials arising from incorrect information provided by customers. Customers are advised to consult their tax advisor or GST professional for guidance regarding GST compliance and tax credit eligibility.

Thank you for choosing VENDOR. We are committed to providing a transparent and business-friendly purchasing experience. 🧾✨🏢

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